Help & Support
Need assistance? Choose how you'd like to get in touch with our team.
Email Us
mxdzcode@proten.me
Telegram
Community Group
Frequently Asked Questions
How long does it take to get a reply?
For email inquiries, we typically respond within 24 to 48 hours. If you need a faster response, we highly recommend joining our Telegram community and tagging an admin.
Can I request a new feature?
Absolutely! We are constantly working to improve TOXcloud. The best place to drop your feature requests is in our Telegram group where other members can also vote on it.
I found a bug, where do I report it?
Please email us at mxdzcode@proten.me with a screenshot of the issue and your account UID (found in Account Settings). This helps our developers track and fix the issue quickly.